About Us

Hello! Welcome to wigsplace.com!

We are a provider of the best Quality full lace wigs,Indian Remy Hair wigs, custom lace front wigs, and celebrity made lace front wigs. We sell the highest quality fashion human hair full Lace wigs and lace front wigs made from only the most reputable wig manufacturers in the world! With our low prices you can save up to 75% of retail salon prices!We are the Direct Representative of the manufacturer in United States. Our Company web site - www.wigplace.com is a established retail business registered under our parent company name, Fashion Brands Outlet . We are a registered company in the United States. and have been verified by third parties including PayPal & Yahoo Stores!

Best of all, when you choose us, you can always order with confidence. In addition to making ordering fast and easy, we promise every order by mail, facsimile or right here online, your transaction will ALWAYS be 100% Safe and Secure.

Our contact information

By email:
sales@wigsplace.com

By standard mail:
wigsplace
7540 Peach Blossom Place
Indianapolis, IN 46254

By phone:
317-295-0841(M-F 9:00am-7:pm)

wigsplace@yahoo.com

Shipping Information:

Enter information about how long it takes for orders to be filled from your store. Use a conservative estimate so you set buyer expectations accordingly.

Refund, Returns and Cancellation Policies:

Return Policy

Our wigs are unmatched in quality so, we are confident and offer a 7 day satisfaction guarantee on every wig we sell.

STOCK WIGS REFUND POLICY: During the first 7 days, if you want to return your stock lace wig for any reason, simply let us know and we'll replace your wig to ensure your satisfaction. You can even exchange it for a different hair style and length for a small fee, all other refunds will be issued as STORE CREDIT ONLY. Just email us for RMA# returns@wigsplace.com

REQUIREMENTS FOR RETURN:
  • NO application of glue or tape has been applied to the wig; any glue or tape residue will be rejected.
  • It is within the first 7 days of receiving your lace wig.
  • The excess lace in the front of the wig has not been removed or cut in any way,shape, or form.
IMPORTANT NOTE:

You CAN'T return any unit once it has been CUT, GLUED, or PAST SEVEN DAYS.

REFUND PROCESS:
  • All stock wigs/hair extensions/glues/accessories returned must include a RMA#.In order to complete a return you must obtain a RMA number; all returns must be preauthorized.
  • Any items returned without a RMA number will not be accepted.
  • In order to obtain a RMA number you must e-mail returns@wigsplace.com within 7 days of receipt of your item.
*IMPORTANT*: We will NOT process any return package without the Return RMA Number! We will issue a refund as store credit or exchange for item cost ONLY when a return authorization has been requested within seven (7) days of your receipt of merchandise. Upon return approval, we will e-mail you with a issued store credit coupon code that you may use towards any item(s) available in our store. All Refunds will be issued by either an exchange towards another lace front wig, or store credit that expires within 6 months.

CUSTOM WIGS REFUND POLICY:

Due to the specialty of the item, all sales are final on ALL custom lace wigs. We do not accept delivery of returned products. They will be returned unopened at sender’s expense.Please take your measurements and other options very carefully and according to the instructions provided at How to Buy. We will make your custom wig according to your exact specifications. We are not responsible if you did not measure properly and your wig does not fit. We are also not responsible for variances in color caused by monitor settings.

CANCELLATIONS: All cancellations for custom wig orders will be charged a 35% cancellation fee.

All other returns/exchanges must be approved and agreed upon by phone (1-317-295-0841), or by email to returns@wigsplace.com, before packages are accepted or will otherwise be denied at the owners expense.Returned packages must be accompanied by a copy of the original invoice and must be returned in the original condition. Product must be in the original packaging with all netting and tags in place. We will not accept merchandise that has been altered / worn (brushed, combed, picked, cut, or washed) in any way.